Sonar platinum recordings wont make sound

Go to Edit > Preferences > Audio > Configuration File

Try the [Reset Config to Defaults] button. This will re-write the audio device config file.

You don't have any punch points active in your project do you? That could also cause some of the behavior you're seeing.

I try to reset the config to defaults, but the problem continue
I have no punch points active

Here some pics of the problem

When i press SPACE to stop recording
http://1drv.ms/1JpxgXI

NOTE: When i write this post the Sonar show an error and crash two times

Thanks for the help
If you go to 'C:\ProgramData\Cakewalk\SONAR Platinum\Minidumps' are there files there? Those 2 crashes should be logged and I can see the faulting module if you could get me those files.

Re: the audio getting cut off. I've seen this issue before, but it's always been very rare. Here's an instance from back in 09: http://forums.rolandclan.com/viewtopic.php?t=29152&p=178973

Do you know if there were any driver updates for your device in the last week? Does it happen in all projects? I know Windows/Microsoft have been pushing out a lot of updates due to W10 launching. There's a chance their driver repository was changed. Make sure you have the latest drivers and firmware here: http://tascam.com/product/us-2000/

Also, if you want, uncheck 'Hopkinton' from your DLC list and switch to the Gloucester branch and see if you have the same issues. It's possible something got broken in the update, but we test across a bunch of Tascam stuff, since we're under the same company now).

29 авг. 2015 г. в 15:16

Автор сообщения: Seth Kellogg Cakewalk Автор сообщения: Vini Ness

I try to reset the config to defaults, but the problem continue
I have no punch points active

Here some pics of the problem

When i press SPACE to stop recording
http://1drv.ms/1JpxgXI

NOTE: When i write this post the Sonar show an error and crash two times

Thanks for the help

If you go to 'C:\ProgramData\Cakewalk\SONAR Platinum\Minidumps' are there files there? Those 2 crashes should be logged and I can see the faulting module if you could get me those files.

Re: the audio getting cut off. I've seen this issue before, but it's always been very rare. Here's an instance from back in 09: http://forums.rolandclan.com/viewtopic.php?t=29152&p=178973

Do you know if there were any driver updates for your device in the last week? Does it happen in all projects? I know Windows/Microsoft have been pushing out a lot of updates due to W10 launching. There's a chance their driver repository was changed. Make sure you have the latest drivers and firmware here: http://tascam.com/product/us-2000/

Also, if you want, uncheck 'Hopkinton' from your DLC list and switch to the Gloucester branch and see if you have the same issues. It's possible something got broken in the update, but we test across a bunch of Tascam stuff, since we're under the same company now).

I try to uninstall the 'Hopkinton' DLC and i have the last version of Tascam driver and firmware on my system, but the problem continues

There are no Minidumps folder or dump archives, but i using the problem report of the windows, the two erros are

Resumo
Parou de funcionar

Descrição
Caminho do Aplicativo com Falha: C:\Program Files (x86)\Steam\steamapps\common\Cakewalk\x64\SONAR\SONAR.exe

Assinatura do problema
Nome de Evento de Problema: APPCRASH
Nome do Aplicativo: SONAR.exe
Versão do Aplicativo: 21.7.0.18
Carimbo de Data/Hora do Aplicativo: 55d24b37
Nome do Módulo de Falhas: ac3filter64.ax_unloaded
Versão do Módulo de Falhas: 2.6.0.0
Carimbo de Data/Hora do Módulo de Falhas: 515f099e
Código de Exceção: c000041d
Deslocamento de Exceção: 00000000000248c0
Versão do sistema operacional: 10.0.10240.2.0.0.256.48
Identificação da Localidade: 1046
Informações Adicionais 1: 4d1c
Informações Adicionais 2: 4d1c669c77d7a0504796381a84350ad0
Informações Adicionais 3: 32ac
Informações Adicionais 4: 32ac082ae3ba1e3a8d93831185b8e5c5

Resumo
Parou de funcionar

Descrição
Caminho do Aplicativo com Falha: C:\Program Files (x86)\Steam\steamapps\common\Cakewalk\x64\SONAR\SONAR.exe

Assinatura do problema
Nome de Evento de Problema: APPCRASH
Nome do Aplicativo: SONAR.exe
Versão do Aplicativo: 21.7.0.18
Carimbo de Data/Hora do Aplicativo: 55d24b37
Nome do Módulo de Falhas: ac3filter64.ax_unloaded
Versão do Módulo de Falhas: 2.6.0.0
Carimbo de Data/Hora do Módulo de Falhas: 515f099e
Código de Exceção: c000041d
Deslocamento de Exceção: 00000000000248c0
Versão do sistema operacional: 10.0.10240.2.0.0.256.48
Identificação da Localidade: 1046
Informações Adicionais 1: 4d1c
Informações Adicionais 2: 4d1c669c77d7a0504796381a84350ad0
Informações Adicionais 3: 32ac
Informações Adicionais 4: 32ac082ae3ba1e3a8d93831185b8e5c5

And today i got another error

Resumo
Parou de funcionar

Descrição
Caminho do Aplicativo com Falha: C:\Program Files (x86)\Steam\steamapps\common\Cakewalk\x64\SONAR\SONAR.exe

Assinatura do problema
Nome de Evento de Problema: BEX64
Nome do Aplicativo: SONAR.exe
Versão do Aplicativo: 21.6.0.25
Carimbo de Data/Hora do Aplicativo: 55b7c88a
Nome do Módulo de Falhas: ac3filter64.ax_unloaded
Versão do Módulo de Falhas: 2.6.0.0
Carimbo de Data/Hora do Módulo de Falhas: 515f099e
Deslocamento de Exceção: 00000000000248c0
Código de Exceção: c0000005
Dados de Exceção: 0000000000000008
Versão do sistema operacional: 10.0.10240.2.0.0.256.48
Identificação da Localidade: 1046
Informações Adicionais 1: 8f7f
Informações Adicionais 2: 8f7f0631086b49cfcda516c2d83538ce
Informações Adicionais 3: e49a
Informações Adicionais 4: e49a63632d1e1b4b29dfcea557fb6041

Informações adicionais sobre o problema
ID de Compartimento de Memória: a47c3e190ed5cf776e4bddd57456d5a2 (116005053260)

Thanks for the support again